We have been proudly operating as an agency for over 10 years nationwide, and in that time we have worked alongside some amazing brands and businesses. We couldn’t do anything at all without the amazing staff that make up our database and select those that apply based on their aptitude, attitude, presentation and affinity for the role – always pushing to book the best person for the job!

As with any employee, we have a set of guidelines to follow when you are working for EXECUTIONAL – as not only are you representing us but representing a brand, product or business as well to their prospective customers.

Whenever you are working for EXECUTIONAL you need to be on time, on brand and on brief for the duration of your shift.


  • Make An Amazing First Impression

It’s cliché, but first impressions can make or break a campaign – arriving on time and on brand can set a really positive tone for the day. Even if, for whatever reason, the shift does not go well our customers often come back to say: “Maybe we didn’t achieve everything we set out to do, but they arrived bang on time, knew exactly what they were doing and had a smile on their face for the entire day.”

  • Keep In Touch

Make sure you keep in touch with the on-site contact throughout the day! Sounds simple, but keeping in the loop with the organiser of the day means they know exactly what you’re doing, and there is no room for doubt that you are working hard towards the objectives of the day.

  • Look Great!

Be sure to follow the dress code specified on your brief and if you are given branded clothing make sure it is on show! Arriving at your shift looking presentable really helps make that amazing first impression. Keep make up nice and simple unless your brief says otherwise and hair/facial hair tidy and professional.

The Basics


  • Check Your Phone

We know that it’s really hard to get out the loop and when your phone is buzzing it can be hard to resist sneaking a glance. However, our customer’s/event managers always notice when you do and it can really impact their attitude towards your work – even if you have been smashing it for the entire day up to then. Feel free to check your phone during your breaks, but during paid time your full attention should be the job.

  • Show Branding On Breaks

It’s easy to give the wrong impressions when wearing branded clothing so please cover up all branding during your breaks so that you can enjoy it without accidentally giving contradictory brand messages.

  • Getting Social? Keep It Top Line

We love it when our staff engage with a promotion on social media, it shows the brand that you are hyped up and ready to get started. Often, we are representing a brand or agency on their behalf – so try to follow the guidance in the brief for posting on social, and if you’re unsure simply play it safe and ask us!

  • Discuss Travel, Accommodation or Rates

Our customers want to work with EXECUTIONAL so they don’t have to worry about any of these things, if you’re unsure of anything to do with your shift you need to exclusively raise this with your booker – not our clients or other staff working with you!